Legal Conditions Before Account Access
Our Legal notice explains the conditions that apply when you create, use or close an account. Access depends on local law, and you are responsible for checking whether this service is available to you before continuing. We may request clear account details and phone verification before
-
1
account access, then match wallet activity with the payment route you selected. DANA, OVO, GoPay and QRIS can appear as account payment context, while bank transfer and virtual account records may be needed when a transaction requires checking. We keep requests tied to the relevant account
-
2
rather than asking for unrelated personal details. If a payment status, login event or withdrawal request needs clarification, contact our support path with the receipt or reference shown in your account. The Legal notice can change when operating conditions change; the current wording on this page
-
3
is the version you should read before opening or continuing an account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.